Nividium Technologies Inc
Pricing
All inclusive pricing starts at $995.00 per month per customer care specialist.
Pricing Includes
- Forty Hours per week of placing and answering calls as well as sending out personalized e-mails.
- All infrastructure costs including Computer, VPN, Internet and Call Center equipment costs
- All calls to US & Canada
Contact Information :
Nividium Technologies Inc.
Toll Free |
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(866) 235-3630 |
Sales |
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(562) 999-6948 |
Support |
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(408) 420-2322 |
Fax |
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(650) 390-8402 |
email |
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| Nividium Call Center Services |
| Nividium call center service is equipped to provide end to end Customer Life Cycle Management. Our support hot-lines use caller ID and sophisticated automatic number identification to help customers bypass the maze of IVR options and speak directly to a live agent. |
| Customer Care: |
Nividium Customer Care Services provides personalized customer care to allow your business to increase information availability to better serve your current and potential customers while realizing operational cost efficiencies. We offer personalized Pre-Sales Support and Post-Sales Account Coverage. Customers are encouraged by our personalized service to increase the frequency and size of their purchases. Our trained live customer care representatives make it easy for your customers to –
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| Account Management: |
Nividium Account Management services focus on the acquisition and retention of prospective and existing customer bases. Our Account Management solution creates a seamless extension of clients’ sales organizations and help increase sales with measurable return on investment. Nividium helps companies increase sales productivity and marketing ROI, while lowering customer acquisition costs by offering unique set of demand generation services.
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| Technical Support: |
Nividium’s approach to technical support is unique: become the experts. Agent Cross-Training and Program Rotation drives first call resolution, knowledge transfer across programs and high skilled-agent retention. Our support model facilitates deep product knowledge at all staffing levels and an ability to deliver results in the true spirit of partnership.
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| Nividium Call Center Facilities: |
| Our state of the art 25,000 square feet centrally air-conditioned “Call Center” housing a data center as well as 240 office cubicles equipped with PC's, Phones and Broadband connectivity provides a world class atmosphere for your staff and management to work closely with us. |
| Infrastructure Details: |
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| TECHNOLOGY |
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