Nividium Technologies Inc
Home | About Us | Contact Us | Careers | Intranet

Contact Information :

Nividium Technologies Inc.

Toll Free
:
(866) 235-3630
Sales
:
(562) 999-6948
Support
:
(408) 420-2322
Fax
:
(650) 390-8402
email
:
Nividium Remote Operation Services
Nividium Remote Operations Service offering is designed to reduce your operational cost while enabling your on-site senior staff to focus on strategic initiatives that enhance productivity, availability and security by relieving them of Tier 1 and Tier 2 sustaining activities. We have decoupled the complex IT services into well-defined components and clearly defined their interrelationships. The resulting service fabrics allow you to match each function to the best provider or retain it completely in-house.
End User Support Integrated Service Desk: 1-800, web, e-mail and IM support.
Incident Management (Tier 1) Problem Management (Tier 2)
SLA Management Escalation Management
 
Remote System Administration 24/7 Remote Monitoring and Fault Management
Server Administration Virtual Machine Administration
SAN Administration Network Administration
 
Managed Security Services Continuous Vulnerability Assessment & Penetration Testing
System Configuration & Provisioning Security Policy, Compliance & Audits
Alarms, Data & Event Correlation Security Reporting
 
Managed BCP/DR Disaster Recovery Solution Business Continuity Plan
Disaster Site Management Quarterly Drills
About Us | Site Map | Privacy Policy | Contact Us | Feedback |©2009 Nividium Technologies Inc